are well-established Custom Manufacturing Specialists that
provide quick turn prototyping, pre-production, production, &
turnkey services for a variety of terminations & light duty
mechanical assemblies; with offices in San Jose, China and
Singapore. We provide the highest standards of quality. We
cultivate an attitude required for speed (company culture) and world
class manufacturing techniques. We inspire & motivate a work
environment that encourages innovation and creativity. Our team has a
Sense of Urgency that will meet the turn-around time required in
today's hectic development schedules. We view customer relationships
as a partnership
JOB TITLE: Operations
POSITION TYPE: Exempt, Regular Full Time
REPORTS TO: CFO
STARTING BASE PAY: Annually
WORK SHIFT: NPI regular business hours, extended as needed
this leadership position, the Operations Manager will provide
direction while overseeing functioning activities within the Customer
Service and Quoting groups. The Operations Manager will plan, organize
and direct activities to meet or exceed established operational goals
in a cost-effective manner.
DUTIES AND RESPONSIBILITIES
operations to formulate, recommend and implement improvements to
operational processes, scheduling, and technologies to align with
customer programs and projects.
develops, and implements processes that increase yield and/or
improve quality for all operational areas.
for running operations within established Key Performance Indicators
(KPIs). Coordinates with Senior Management Team to establish metrics
and accountabilities. Assist managers with training, implementation
and maintenance of Process Control programs in all operations.
workflow analysis and develops methods for operational areas.
with managers and supervisors to establish customer service and
quality control standards.
with customer service department to resolve all operational customer
implements, and maintains processes, procedures and programs to
improve the safety, productivity, and profitability of the
all required reports and correspondence per customers’ requirements.
implements, and monitors department budget; manages expenses within
approved budget constraints.
as an active member of the Management Team
with Quality and ISO
miscellaneous duties as assigned
staff including Customer Service and Quoting departments
leadership, communication, and coaching to employees; cultivates a
motivated employee environment of trust, teamwork, accountability,
self-confidence, and business ownership.
and direct operational staffing, conducting performance appraisals,
training and developing subordinates, promotion, salary increase,
termination and, disciplinary action for the operations department.
degree (B.A. /B.S.) in related field or equivalent preferred.
years related experience or equivalent.
proficiency in supervising and motivating subordinates
in working within a manufacturing environment
to excellence and high standards
written and oral communication skills
customer service skills
competence in subordinates’ duties and tasks
organizational, problem-solving, and analytical skills
to manage multiple priorities and dynamic workflow
versatile, able to work enthusiastically with rapidly changing
to work independently and as a member of various teams and
in Microsoft Office (Outlook, Excel, etc.,) MRP and/or ERP
leadership and business acumen skills
ability to handle multiple assignments and meet deadlines
to deal effectively with a diverse group of individuals at all
judgment with the ability to make timely and sound decisions
Qualified candidates should send their
resume and application to hr@npisolutions
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